We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Really liked. For such money thought small will or something. But they are very beautiful.
Good day the product arrived very quickly the product is satisfied with the order with the coupon i recommend the store is a good store and very very beautiful watch only had to put at least one battery i ordered 5 pieces sorry that so
The order arrived in a little over a month. Happy with the purchase, i recommend the store
Excellent product very cute and arrived within estimated delivery time
♥️
The order went to the kaluga region for 1 month and 10 days, corresponds to the description, an interesting decorative element. Possible accommodation on the wall according to your taste. Very light, slightly over 100 grams. Packed in a foam box, everything is neat enough. The store sent the goods quickly.
The order took a little longer than expected but the store extended the protection time without problem, the package arrived well
The order came unexpectedly quickly. First, just turned on the mechanism for several days-check accuracy. When we made sure that everything is accurate, hung on the wall and glued the elements. Looks quite at the level and the accuracy is not bad. The order is satisfied.
Amazing product, I love it !!! I recommend the store, thanks so much for the fast shipping （one week） and assembly in good condition. ＋10 ☆
love it
The product was 2 months old, the watch as in the description, only the color is not the one sent. Ordered red and came black...
I loved thank you salesman
Very good product.
Excellent clock, excellent mirrors. The mechanism has not yet been tested,
Good watch. Shipping month
Very pretty as in the picture