We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very fast!!!!
Delivered quickly days for 5, the courier brought without problems (ordered delivery from russia) the product is made qualitatively, jambs did not find. small improvements are possible, in the hour the smartphone is not securely fixed, with a careful removal of glasses can fall out. image quality and vr immersion effects depend on your smartphone and content quality. points only intermediary. my full hd display does not immerse shit, We should at least uhd. Who loves cartoons and games can go. Video, because of the pixels becomes like graphics and loses the effect of reality. in general, you need a good display and high-quality video. store thanks!, the description is accurate, the delivery is excellent.
Really impressed with the quality at this price point. The headphones sound good, and the headset can be adjusted for good focus (which reduces dizziness).
It's a great product! sound is good, adjustments good, but a little uncomfortable on the forehead. The reason why I didn't give it 5 stars it's because it doesn't have a touch button like the google cardboard, which make some games unplayable, and the controller only works on android, on ios it only controls the volume. Very quick shipping! only 17 days for brazil.
Delivery is fast. The original check is similar to the site. Track tracked. Packed well, all intact. Lack of glasses-too close to the eyes are lenses. I hurt for centuries. Lenses are strong, so even with the fullhd screen of the smartphone, the grain of the image is striking. There is no window for the camera, so for augmented reality do not fit. In general, i recommend
Very fast shipping. The box is slightly wrinkled, but the contents are not affected.
Good glasses for your segment. The headphone cord is short and uncomfortable, but it's trifles
The goods came quickly, all as in the description.
Very good!
Received 10 days after payment in the russian federation
Very good, indicate buy!!!
I advise everyone to order in a box. I ordered without and the helmet came a little crumpled. But the quality of viewing did not affect. The store is communicating instantly. In general, the order is satisfied. I advise everyone of this seller.
sjow